Booking Terms and Condtions
1. Introduction
2. Confirming the booking
3. Changes to contract
4. Payment of fees
5. Cancellations by the Client
6. Cancellation by Gunjee UK Ltd
7. Late payment of the invoice
8. Complaints
9. Changes on the Event Date
10. Force Majeure Event
11. Videography at our events (by us)
Any booking, whether confirmed verbally, electronically or in writing will be subject to a contract carrying the following terms and conditions. Don't panic, this is easy and is good for both us and all our customers!
Plus if you actually bother to read it, it's not all legal rubbish, we've added some jokes along the way!
1.
Introduction
1.1 All booking contracts are negotiated between Gunjee UK Ltd and our client. In this respect, Gunjee UK Ltd shall not be held responsible for a breach of this contract not directly caused by our actions (or indeed inactions). Especially if we've screwed up typing it out or added a faulty link or something...
2.
Confirming the booking
2.1 All bookings take effect immediately upon acceptance of the booking by BOTH the client and Gunjee UK Ltd, whether orally, electronically or in writing ("Confirmation").
2.2 The fact that a physical contract has not been signed or returned is not sufficient to invalidate the booking or acceptance of these terms. Unless you or us have a really good reason.....seriously....call or email us if s@#t happens and we'll try and work around it.
2.3 Gunjee UK Ltd will store any paperwork for safe keeping (copies of which will be readily available on request) and will continue store the contract between both parties for the period up to and including the Event Date, and for a further period of twelve months.
2.4 If you book
more than one week in advance, Gunjee UK Ltd request you contact us again within seven days of the event to confirm the full booking details (basically to make sure we've not lost them or anything silly like that).
3.
Changes to contract
3.1 The agreed Total Cost may be subject to change if any details of the Contract are altered (by agreement with both Gunjee UK Ltd and the client).
3.2 All changes to the Contract must be arranged and agreed by Gunjee UK Ltd in advance of the Event Date (again, don't panic over this one - it's there to protect us if someone turns around at the last minute and freaks out about their venue getting covered in foam/gunge/paint....if you book us for a specific event we assume you realise what it will involve before we pitch up and start doing our thing!)
4.
Payment of fees
4.1 The Total Cost initially quoted is normally exclusive of VAT but includes all our reasonable expenses (including fuel, travel, time and expected consumables).
4.2
Gunjee UK Ltd do not require a deposit...normally...unless we google you and read
lots of bad things. However we
will be upset if we get screwed around
either at the last minute (within seven days of the event), after we get there or for busy dates like Bank Holidays, Eve's (New Year, Christmas, etc). If we've taken all reasonable steps and you've met all the criteria of section 2, the full cost will be payable. Check our reputation...we've not missed a booking in 6 years, and even arrived at one with our van on the back of a low-loader after we broke-down en-route....Treat us right and we'll treat you right!
5.
Cancellations by the Client
5.1 The Client shall have the right to terminate this Contract only in the case of a Force Majeure Event provided that the Client informs Gunjee UK Ltd as soon as reasonably practicable on becoming aware of the Force Majeure Event. Or sometimes if it's well in advance and it's a really good reason - get in touch and let us know about problems ASAP!
5.2 It is the Client's responsibility to ensure their venue at the Event Address can accommodate Gunjee UK Ltd's event and any problems caused due to venue restrictions shall result in the Client being liable to pay the full invoice supplied by Gunjee UK Ltd.
6.
Cancellation by Gunjee UK Ltd
6.1 Gunjee UK Ltd shall have the right to terminate this Contract only on the occurrence of a Force Majeure Event.
6.2 Gunjee UK Ltd shall inform the Client as soon as reasonably practicable on becoming aware of the Force Majeure Event. Gunjee UK Ltd will make all reasonable attempts to find a suitable replacement event of similar standard, style and cost. Should a suitable replacement not be found (and assuming - as is standard - no deposit has been paid) no invoice will be submitted. As mentioned above, if you're at all worried, check our reputation...we've not missed a booking in 6 years, and even arrived at one with our van on the back of a low-loader....(and we can supply a reference about this incident on request!) Treat us right and we'll treat you right!
7.
Late payment of the invoice
7.1 Failure by the Client to pay Gunjee UK Ltd within the terms specified will result in interest being charged on the balance due. Payment terms are
normally:
- On or before the day the event finishes for first-time customers.
- Within seven days of the day the event finishes for new(ish) customers who are Limited companies.
- Within 14 days of the day the event finishes for regular established customers
Please note these terms are subject to change on an individual basis, depending on circumstances. When we confirm the booking and when we send the invoice, both will confirm the payment terms.
7.2 Gunjee UK Ltd reserves the right to claim interest on late payments at 5% above the Bank of England base rate on the date of the event.
7.3 Non-payment of the Balance will result in legal action and any payment outstanding from the Client outside of these terms
may be referred to our recovery company and will be subject to a surcharge of 15% plus VAT to cover collection costs incurred. This surcharge together with all other charges and legal fees incurred will be the responsibility of the Client and will be legally enforceable.
8.
Complaints
8.1 If through our own fault Gunjee UK Ltd is unable to fulfil part of the event schedule or breaks the terms of this contract and the Client would like to claim a reduction on Gunjee UK Ltd's fee, a complaint must be made in writing to Gunjee UK Ltd no more than 30 days after the Event Date. Full payment must still be made to Gunjee UK Ltd as agreed in the contract. The Client shall not be entitled to set off any discount it feels it is due against the payment of the Total Cost.
9.
Changes on the Event Date
9.1 Where possible, changes to the contract schedule which are unavoidable on the Event Date should first be discussed and agreed with the Gunjee UK Ltd. Should changes not be possible due to scheduling conflicts, Gunjee UK Ltd reserve the right to charge i) the full fee (if proposed new dates clash with existing bookings) or ii) reasonable expenses for staff and consumables (if proposed new dates do not clash with existing bookings but cannot be fulfilled for any other reason). Again, don't worry about this clause - as mentioned above, if you're honest and treat us right and we'll treat you right in return!
For example, we once had to abandon a night on 'Maundy Thursday' at an unspecified Liquid nightclub, but for a
small extra fee (and after leaving the primed equipment in place) we came back the next night on 'Good Friday' and we had a great Friday night event instead!
10.
Force Majeure Event
10.1 A "Force Majeure Event" occurs where a party is unable to comply with its obligations under this Contract for a reason outside of its control (such as war, fire, death, illness or other capacity certified by a properly qualified medical practitioner, epidemic, accident, civil commotion, national calamity, order of Government or Local Authority having jurisdiction in the matter, changes in law, foreign government policy, act of God) and which is not attributable to any act or failure to take preventive action by us or yourselves.
11.
Videography at our events (by us and you)
11.1 We video some of our events to sell back to participants via this website (and
only via this website, in the
Gunjee TV section). This is partly how we keep our event prices low because, indirectly, the media sales subsidise current and future event bookings. We only sell media that has been shot in a controlled area at events such as:
- The Dunk Tank
- The Pool Parties
- The Gunge Tank
- The Hot Tub
11.2 The participants can
clearly see that they are being filmed by us. The camera we use looks like
this - it's as clear as day (and also it's really heavy, so spare a thought for our cameramen and women!) There are Media Disclaimers in the area where our cameras are filming and all participants are aware they are being filmed. They are also made aware where they can purchase the media of themselves taking part, by way of our banners, disclaimers and T-shirt logos.
11.3 We do sometimes video other events, such as:
- Foam Parties
- UV Paint Parties
- Popcorn Parties
- Snow Parties
These are used for promotional purposes and, in general, the media from these is not sold. You can find some of it on our
Youtube page
11.4 We always protect people's Right To Privacy and participants can at any time during events ask not to be filmed. We will ALWAYS obey any such requests - also we will always comply with requests from individuals to remove media of them if they later decide they don't want it on our website. We always discourage nudity at out events (often despite DJ requests for such) to protect the licenses of venues we are working in - in addition to which, we would not put such media onto
Gunjee.com.
A company/venue can always ask us not to video events, but this must be asked for in advance as it would affect our pricing structure.
The media policy detailed above is what
Gunjee has always used at all events past and present!
11.5 Clubs and/or promoters are more than welcome to take photographs and videos at our events. We do ask that we can use these photos and/or videos on our website/social media platforms, and that videos are restricted to promotional style/length clips as opposed to the full-length clips that we film and sell. Where appropriate we will link back to the source of your promotional photos/videos.
If you are unhappy with this arrangement please let us know at the booking-stage.
11.6 If you have any further questions about gunjee media policies or want to ask us about anything else, please just ask, by calling or e-mailing Leon:
07941280101
events@gunjee.com
11.7 It's also quick and easy to use our media to promote a future event at your venue.
An example is here on our Youtube page!
As well as the above terms and conditions, all bookings also fall under the remit of our Media Policy (click above) unless specifically negotiated otherwise....
This information last updated on 29/08/2012 at 16:37
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